Terms of Service

Effective Date: March 11, 2026

These Terms of Service (“Terms”) govern your access to and use of the Trackwired website, mobile applications, training content, subscriptions, team services, and related offerings (collectively, the “Services”) provided by Trackwired (“Trackwired,” “we,” “us,” or “our”).

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not access or use the Services.

1. Who We Are

Trackwired provides digital training plans, coaching-related content, subscriptions, team tools, educational materials, and related fitness and athletics resources through our website, apps, and associated services.

2. Eligibility

You must be able to form a legally binding contract to use the Services. If you are under 18, your parent or legal guardian must review and agree to these Terms on your behalf and is responsible for your use of the Services. The Services are not intended for children under 13, and children under 13 may not use the Services.

3. Accounts

Some features require you to create an account. You agree to provide accurate, current, and complete information and to keep that information updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

We may suspend or terminate your account if we believe you have violated these Terms or if use of your account presents legal, security, or operational risk.

4. Privacy Policy

Our Privacy Policy explains how we collect, use, disclose, and protect your information. By using the Services, you acknowledge that you have reviewed our Privacy Policy.

5. Health, Fitness, and Training Disclaimer

The Services may include training plans, workouts, drills, instructional content, exercise guidance, and related athletic or fitness materials. You understand that physical training, exercise, and sports participation involve inherent risks, including the risk of personal injury, illness, disability, or death.

You are solely responsible for determining whether participation in any training plan, workout, drill, exercise, or other activity is appropriate for you or the athlete using the Services. You should consult a qualified physician or other licensed healthcare professional before beginning any exercise or training program, especially if you have any medical condition, injury, or concern.

To the fullest extent permitted by law, Trackwired disclaims liability for injuries, losses, or damages arising out of or relating to your participation in any activity, training, or program made available through the Services.

6. Purchases, Billing, and Refunds

Certain parts of the Services require payment, including one-time purchases, subscriptions, and team-related offerings. Pricing will be displayed at the time of purchase. By making a purchase, you agree to pay all applicable charges, taxes, and fees.

Unless otherwise stated at the time of purchase or required by applicable law, purchases made through the Services are eligible for a refund if requested within 30 days of purchase. After that 30-day period, payments are non-refundable.

Purchases made through third-party platforms such as the Apple App Store or Google Play may be subject to the billing and refund policies of those platforms. In those cases, Trackwired may not control the refund process.

7. Subscriptions and Automatic Renewal

If you purchase an auto-renewing subscription, your subscription will renew automatically at the end of each billing cycle unless you cancel before the renewal date. You authorize the applicable payment method on file to be charged for each renewal term.

Subscription pricing, billing intervals, and included features will be presented at the time of purchase. You may manage or cancel your subscription through your account settings or through the platform from which you subscribed, such as the Apple App Store or Google Play.

8. Acceptable Use

You agree not to:

  • use the Services for unlawful, fraudulent, or deceptive purposes;
  • impersonate another person or misrepresent your affiliation;
  • interfere with or disrupt the Services or the servers and networks connected to them;
  • attempt to gain unauthorized access to accounts, systems, or data;
  • reverse engineer, copy, scrape, or exploit the Services except as permitted by law;
  • upload or transmit harmful code, spam, or malicious content; or
  • use the Services to harass, threaten, abuse, or harm others.

9. User Content

If you submit, upload, post, or otherwise provide content through the Services, including profile information, comments, reviews, messages, team data, or other materials (“User Content”), you retain ownership of your User Content.

You grant Trackwired a non-exclusive, worldwide, royalty-free license to host, use, reproduce, modify, display, and distribute your User Content solely as necessary to operate, improve, and provide the Services.

You are solely responsible for your User Content and represent that you have all rights necessary to provide it and to grant the license above.

10. Intellectual Property

The Services, including all software, training content, text, graphics, videos, designs, trademarks, logos, and other materials provided by Trackwired, are owned by or licensed to Trackwired and are protected by intellectual property laws.

Subject to your compliance with these Terms, Trackwired grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal team use. You may not reproduce, distribute, sell, sublicense, or commercially exploit the Services except as expressly permitted by us in writing.

11. Third-Party Services

The Services may integrate with or rely on third-party providers, including payment processors, app marketplaces, analytics providers, email or SMS tools, hosting providers, or authentication services. Your use of third-party services may be subject to those providers’ separate terms and policies.

We are not responsible for the availability, content, or practices of third-party services.

12. SMS/MMS Mobile Messaging Terms

If you opt in to receive SMS or MMS messages from Trackwired, you agree to receive recurring marketing, transactional, informational, account-related, and service-related text messages at the mobile number you provide.

Message frequency may vary. Message and data rates may apply. Consent to receive text messages is not a condition of purchase.

You may opt out at any time by replying STOP to any message. For help, replyHELP or contact us at admin@trackwired.com. Additional details about how we handle information collected in connection with our messaging program are available in our Privacy Policy.

13. Disclaimer of Warranties

The Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Trackwired disclaims all warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not guarantee that the Services will be uninterrupted, secure, error-free, or suitable for your specific goals or athletic outcomes.

14. Limitation of Liability

To the fullest extent permitted by law, Trackwired and its affiliates, officers, directors, employees, contractors, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, goodwill, or business opportunities arising out of or relating to the Services or these Terms.

To the fullest extent permitted by law, Trackwired’s total liability for any claim arising out of or relating to the Services or these Terms will not exceed the amount you paid to Trackwired for the applicable Services in the 12 months before the event giving rise to the claim.

15. Indemnification

You agree to defend, indemnify, and hold harmless Trackwired and its affiliates, officers, directors, employees, contractors, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your use of the Services, your User Content, or your violation of these Terms.

16. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms, if required by law, or if necessary to protect the Services, Trackwired, or other users.

Upon termination, provisions that by their nature should survive termination will survive, including ownership provisions, disclaimers, limitations of liability, indemnity, and dispute-related provisions.

17. Changes to These Terms

We may update these Terms from time to time. If we do, we will post the revised version on this page and update the effective date above. Your continued use of the Services after the updated Terms become effective means you accept the revised Terms.

18. Governing Law

These Terms are governed by the laws of the State of Arkansas, without regard to conflict of law principles, unless applicable law requires otherwise.

19. Contact Information

If you have questions about these Terms, contact us at:

Trackwired
Email:admin@trackwired.com